• Books
• Copies of book chapters (not to exceed one chapter or 10% of the book)
• Copies of journal and newspaper articles
• Microforms
• Government documents and conference proceedings
• Some masters and doctoral theses
• Items officially missing from the UNBC Library

• Materials already in our collection
• E-books: e-book licensing can be very restrictive and libraries may not be allowed to provide full e-books via ILL.
• Reference books
• Entire issues of newspapers
• Entire issues of journals
• Recently published books
• Materials in high use at a lending library
• Rare and fragile items
• Materials which are difficult and/or expensive to ship
• Sound recordings
• Doctoral dissertations from U.S. universities

Rush requests are generally not accepted.

Interlibrary loan requests may be cancelled by the library if:

• The citation is incomplete or inaccurate.
• No lenders hold the item.
• The request exceeds Fair Dealing guidelines under the Copyright Act.
• The item is non-circulating or Reference material.
• The item is not available by the need-by-date.

To receive materials in a timely manner, you should allow a minimum of two to three weeks for delivery, particularly during peak periods from September to April. Delivery times will vary in other months, and may be considerably shorter. The Interlibrary Loan department has no control over the delivery date of items ordered.