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Library COVID-19 Response

Details on available library services, resources, and re-opening plans.

Library Resources

Digital resources

Online access to databases and electronic journal articles, ebooks, and other digital resources is available as normal through the library website, regardless of your physical location. Additionally, some publishers have lifted paywalls and technical restrictions during the collective response to COVID-19 to allow researchers to gain access to materials while social distancing or self-isolating.

If you encounter any errors, please let us know via our Report a Problem form; links to this form can also be found at the top right of both the General Search results and Classic Catalogue results.

Physical resources

The Library is providing print material pickup and mail delivery of print books to students, staff, and faculty. This service follows provincial and institutional COVID-19 guidelines for the safety of our staff and university community.

To serve our remote and regional patrons, mail delivery is available to those located outside the Prince George area (within Canada). Inter-office mail delivery is available for faculty on-campus. If you are a student or faculty member located outside Canada and need access to print material please contact us at so we can assist you with options and alternatives. 

This service complements our on-demand chapter scanning service and online interlibrary loan service. For any questions or comments about our services feel free to contact us at

Print Material Pickup

Current UNBC students, faculty, and staff to prioritize the teaching and research needs of the university. We plan to extend this service to UNBC alumni and external borrowers; please check this page for updates.

Books from our circulating collection. What can’t be borrowed: short-term loan items, equipment, markers, and reserve readings.

Books can be picked up on during library hours. Check our website for up-to-date hours.

All borrowed items will be due September 16, 2020 (at the earliest). No fines will be accrued before this date.

Library books can be placed in the return bins located outside the Library doors in Building 5, or at the Circulation Desk. The books will be quarantined for 72 hours before recirculating for the safety of staff and patrons.

Pickup Procedures

Print Material Pickup Details

  • Go to the UNBC Library Catalogue and click “Request” on the item(s) you wish to request
  • Wait for an email notification telling you your hold is ready
  • Come to the library’s front desk to get your item
  • Please return the items in the return bin in front of the library when finished.

Mail Delivery

  • Go to the UNBC Library Catalogue and click “Request” on the item(s) you wish to request
  • Please note mail delivery and your mailing address in the notes field
  • Your item(s) will be shipped via Canada Post
  • You will receive a shipping return label to return items. If you return to Prince George, these items can also be returned on-campus.

Inter-office Mail Delivery

Please note that only items that fit in inter-office mail envelopes will be sent, otherwise items will need to be picked up at the Library for Contactless Pickup.

  • Go to the UNBC Library Catalogue and click “Request” on the item(s) you wish to request
  • Specify in the notes field “inter-office mail delivery”
  • The requested items will be sent to your office on-campus via interoffice mail
  • Please return the items in the return bin in front of the Library when finished.